Annexure A:

Investor Charter

Annexure A: Investor Charter in respect of Investment Adviser (IA)

A. Vision and Mission Statements for investors vestor Charter in respect of Investment Adviser (IA)
VISION:

Invest with knowledge & safety.

MISSION:

Every investor should be able to invest in the right investment products based on their needs,  manage and monitor them to meet their goals, access reports, and enjoy financial wellness.

B. Details of business transacted by the Investment Adviser with respect to the Investors:
  1. To enter into an agreement with the client providing all details including fee details,  aspect of Conflict of interest disclosure, and maintaining the confidentiality of information. 
  2. To do a proper and unbiased risk – profiling and suitability assessment of the client.
  3. To obtain registration with Know Your Client Registration Agency (KRA) and Central  Know Your Customer Registry (CKYC).
  4. To conduct an audit annually. 
  5. To disclose the status of complaints on its website.
  6. To disclose the name, proprietor name, type of registration, registration number, validity, complete address with telephone numbers, and associated SEBI regional/local Office details on its website. 
  7. To employ only qualified and certified employees.
  8. To deal with clients only from an official number.
  9. To maintain records of interactions, with all clients including prospective clients (prior to onboarding), where any conversation related to advice has taken place.
C. Details of services provided to investors (No Indicative Timelines)
Onboarding of Clients:
  1. Sharing of agreement copy.
  2. Completing KYC of clients.
Disclosure to Clients:
  1.  To provide full disclosure about its business, affiliations, compensation in the agreement.  .
  2. To not access client’s accounts or holdings for offering advice.
  3. To disclose the risk profile to the client.
  4. To provide investment advice to the client based on the risk-profiling of the clients and suitability of the client.
D. Details of grievance redressal mechanism and how to access it :
  1.  In case of any grievance/complaint, an investor should approach the concerned Investment  Adviser and shall ensure that the grievance is resolved within 30 days.
  2. If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI  on SEBI’s ‘SCORES’ portal which is a centralized web-based complaint redressal system. SEBI  takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.

  3. With regard to physical complaints, investors may send their complaints to the Office of Investor Assistance and Education, Securities, and Exchange Board of India,
    SEBI  Bhavan, Plot No. C4-A, ‘G’ Block, 
    Bandra-Kurla Complex,
    Bandra (E), 
    Mumbai – 400 051.

E. Expectations from the investors (Responsibilities of investors) :
DO's:
  1. Always deal with SEBI registered Investment Advisers
  2. Ensure that the Investment Adviser has a valid registration certificate.
  3. Check for the SEBI registration number.
  4. Please refer to the list of all SEBI registered Investment Advisors which is availble on SEBI’s website: https://www.sebi.gov.in/
  5. Pay only advisory fees to your Investment Adviser. Make payments of advisory
    fees through banking channels only and maintain duly signed receipts mentioning
    the details of your payments.
  6. Always ask for your risk profiling before accepting investment advice. Insist that Investment Adviser provides advisory strictly on the basis of your risk profiling and take into account available investment alternatives.  
  7. Ask all relevant questions and clear your doubts with your Investment Adviser
    before acting on advice..
  8. Assess the risk–return profile of the investment as well as the liquidity and safety
    aspects before making investments.
  9. Insist on getting the terms and conditions in writing duly signed and stamped.Read these terms and conditions carefully particularly regarding advisory fees, advisor plans, category of recommendations etc. before dealing with any Investment
    Adviser.
  10. Be vigilant in your transactions.
  11. Approach the appropriate authorities for redressal of your doubts / grievances.
  12. Inform SEBI about Investment Advisers offering assured or guaranteed returns.
DONT's:
  1. Don’t fall for stock tips offered under the pretext of investment advice.
  2. Do not provide funds for investment to the Investment Adviser.
  3. Don’t fall for the promise of indicative or exorbitant or assured returns by the
    Investment Advisers. Don’t let greed overcome rational investment decisions.
  4. Don’t fall prey to luring advertisements or market rumours.
  5. Avoid doing transactions only on the basis of phone calls or messages from any
    Investment adviser or its representatives.To disclose the status of complaints on its website.
  6. Don’t take decisions just because of repeated messages and calls by Investment
    Advisers.
  7. Don’t take decisions just because of repeated messages and calls by Investment
    Advisers.
  8. Don’t rush into making investments that do not match your risk taking appetite and
    investment goals.
  9. Do not share login credential and password of your trading and demat accounts with the Investment Adviser
Advisory Registration Details

Investment Adviser (Individual)

SEBI Registration No. INA000007252

Validity: 09/03/2022 to 08/03/2025

Contact Details

+91 9004609641

truptivedak24@gmail.com